Your employees are the heart of your business. They’re the ones interacting and building relationships with patients and delivering the standard of service you’ve set. A strong leader will steer the ship in the right direction, providing support where needed, but the employees are the ones rowing the boat and getting you where you need […]
Providing great service may seem obvious, but it’s important to check-in and be honest with yourself about the effectiveness of the service you provide and if it helps you stand out amongst your competitors. The type of service you provide stems from your business’s core values and how you define who you are. Ask yourself […]
Core values are more than just inspirational words you see on a poster in an office. They represent your business’s beliefs, purpose, and are the driving force behind what you do. Determining your business’s core values can help align the attitudes and behaviors needed from all team members to help achieve your company goals. Once […]
If you’ve ever felt overwhelmed with the aspects of running a business, the key is to reignite the spark that fuels your passion. Your passion is your why—why you do what you do. To hone in on your purpose and why it’s important to create a mission statement. A mission statement can help identify your […]
5 Reasons You Need a Mentor for Entrepreneurial Success You’ve probably heard the phrase “It’s lonely at the top.” I disagree. Your path to the pinnacle of entrepreneurial success is not one you should walk alone. Behind the success of every great entrepreneur are friends, family members, and mentors. Your family provides the motivation and […]
There’s only one thing that counts when it comes to your mission statement. Don’t even bother to continue reading if you haven’t determined your business’s core values yet. You can’t be on a mission if you have no values! (However, if you haven’t read my article “Why Your Practice Absolutely Needs Core Values”, then you […]
There is no magic pill we can be prescribed to make our businesses double overnight. There’s nothing we can be given to instantly have more work life balance. I wish there was! If there were, we would all be sitting on a nice beach sipping a nice drink without worry. Instead, we still need to […]
The amount of turnover in the optometry industry has been increasing year after year, decade after decade. Despite numerous books and studies on building strong office culture, the numbers are not improving. Studies are showing that the employee turnover rate for younger generations is double that of older generations. If you’re an office manager and […]
And what to do about it. Cash Flow The biggest concern of small business owners surveyed is their cash flow. You need to be able to understand the cashflow process in your business. If you buy products, how much should you have on hand? Are you invoiced 30-60-90 for those products? How frequently do you […]
What would happen if you couldn’t run your business tomorrow and needed to hire someone else? Your net income just went from $200,000 to $0, and you’re living off short, or long-term disability… or maybe you are one of the very unfortunate who has nothing! “Would it be difficult for your business to operate if […]
Dr. Scott Colonna
